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FAQ

General Questions

What is EBOOST?

EBOOST is a premium brand of dietary supplements made in the USA. All EBOOST products are non-GMO, gluten-free, soy-free and contain no artificial flavors, colors or sweeteners to deliver the cleanest products.

Does the FDA regulate EBOOST?

Yes, the FDA regulates all dietary supplements and the facilities in which they are manufactured.

Do all of your product contain caffeine?

No, RESCUE BCAA does not contain added caffeine or stimulants. Our other products, POW®SUPER POWDER® and SUPER FUEL contain various amount of caffeine. The exact amount is listed in the supplement fact panel of each product page.

How do I get free shipping?

We offer free shipping for all orders over $40. You can also get free shipping with no minimum spend if you sign up for our monthly subscription and by reaching our Gold Tier in Rewards.

What is your return policy?

You can return your purchase made at EBOOST.com within 30 days of purchase. Due to COVID-19 and related shipping delays, we are currently extending our returns window to 40 days. Contact our customer service to initiate the return. Note: We DO NOT issue a call tag/return label and we DO NOT accept Sample Kits back. Please visit our Terms Of Use for full details.

How far in advance do I need to cancel my subscription before renweal?

All EBOOST subscription cancellations and changes must be placed 5 days in advance of the shipping date. The execution date of the order is based on the day when the original order was placed. If a cancellation order is received fewer than 5 days from the ship date, you will receive your shipment and will be charged for the order and the cancellation will go into effect for the following month. Subscribers can cancel active recurring orders via email eboost@eboost.com or via phone 877-432-6678.

Are there any artificial dyes for color in your products?

No, we use natural coloring ingredients such as vegetable juice color, natural beet color, etc.

How long does an order take to process?

Orders may take up to 5 business days to process.

Once an order is placed, can I cancel it?

Unfortunately, we can't cancel or make adjustments to an order once it is placed. However, if you wish to return your order for a refund or exchange, you can do so up to 30 days after receiving the product.

What items are never eligible for coupons?

Gift cards and Friends Of EBOOST Items (Visible on Collections Page) are not eligible for any discounts at any time. Typically, sample kits are not eligible for discount offers unless a disclaimer mentions otherwise.

What are the natural flavors listed as "other ingredients"?

All of our products are manufactured in strict adherence of CFR Title 21 Part 101 (i.e the FDA guidelines). Natural flavors can be derived from a spice, fruit or fruit juice, vegetable or vegetable juice, edible yeast, herb, bark, bud, root, leaf or similar plant material.

Unfortunately, the source of the exact flavors used in our formulations are proprietary.

About Super Powder

What is an effervescent?

An effervescent, like our SUPER POWDER or POW, is a great delivery system to ensure complete and quick disintegration of all active ingredients for faster absorbtion. Just mix our SUPER POWDERS with water, let it fizz and drink! Make sure to leave enough space in your cup or water bottle to prevent overflow from excess foaming.

How much caffeine is in SUPER POWDER?

Our SUPER POWDERS contain 110 mg of caffeine per serving per packet, which is about the same amount as a premium cup of coffee.

How late can I consume SUPER POWDER?

Our SUPER POWDERS contain caffeine. Therefore, they could prevent you from falling asleep if taken late in the evening and if you are sensitive to caffeine. However, people's tolerance to caffeine varies. A good rule of thumb: if it is too late for coffee, it is probably too late for SUPER POWDER!

What's the best way to mix up a packet of SUPER POWDER?

We recommend mixing SUPER POWDER with 12 fluid oz. cold of water for a refreshing taste. Add more or less water to adjust the sweetness and flavor to yopur liking. If you choose to enhance your experience with the product, feel free to mix with your favorite juice or smoothie. Check out our blog for delicious recipes you can whip up yourself with SUPER POWDER.

How does this differ from other brands of Vitamin C packets?

While there are many products that offer a healthy dose of Vitamin C (1000mg), only SUPER POWDER provides you with additional benefits from essential vitamins, minerals, antioxidants, amino acids, and natural caffeine from green tea & green coffee bean extract. Our SUPER POWDERS are also free of artificial flavors, colors, or sweeteners and contain zero sugar, unlike the other guys.

Is this Vegan or Vegetarian friendly?

SUPER POWDERS are vegetarian friendly.

Who should take SUPER POWDER?

Anybody who wants more out of life and is concerned about wellness and maintaining their health. SUPER POWDER is a natural way to help keep you at peak performance. It is specially formulated for those who wish to operate at full capacity despite busy lifestyles and demanding schedules.

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About POW

Why does my skin have an itchy/tingling feeling after taking POW?

POW contains a clinical dose of beta-alanine (Carnosyn®), a natural amino acid that improves muscle endurance, muscle strength and delays muscle fatigue during workouts. Beta-alanine may cause a harmless and temporary tingling sensation in some individuals. The tingle tends to be more present for first time users.

What is L-Theanine?

It is a non-dietary amino acid found pretty much exclusively in teas from Camellia sinensis. It is known to promote relaxation and reduce stress levels.

What is Carnosyn® Beta-Alanine?

Beta-alanine is a naturally occurring amino acid that supports muscle endurance, recovery, and helps with increasing the working capacity of your muscles. To provide the best kind of beta-alanine, we use Carnosyn® Beta-alanine which is the most clinically and scientifically proven form of the amino acid.

What is FruiteX-B®?

FruiteX-B® is a form of boron that supports joint comfort and mobility to minimize any aches or pains that might occur during strenuous activity.

What is DMAE?

It is a Choline molecule that has the ability to reduce build-up of the age pigmentation known as beta-amyloid. It can improve cognitive function, and support memory.

What is N-Acetyl-l-Tyrosine?

NALT is an amino acid that boosts the synthesis of Dopamine which is one of our most powerful neurotransmitters. It can also lead to higher norepinephrine levels, which is another neurotransmitter linked to adrenaline.

What is 5-HTP?

5-HTP is an natural amino acid that plays a role in the production of serotonin, the "feel good" hormone. Since serotonin helps regulate mood and behavior, 5-HTP may have a positive effect on sleep, mood, anxiety, appetite, and pain sensation.

Shop Pay

Is there a spend minimum ($) for Shop Pay Installments eligibility?

Yes, the minimum spend is $50. Applicable orders will have a Shop Pay Installments option at checkout.

How does Shop Pay work?


1. Add items to your cart (or shopping bag).
2. Check out with Shop
3. Pay. Choose to pay in 4 installments.

Your first payment is either due at checkout or 2 weeks after your purchase. The next 3 remaining installments are automatically charged to your card saved on Shop Pay every 2 weeks. Don't worry, you'll get an email reminder before each payment to remind you.



Are there late fees?

No, there are no late fees if you miss a scheduled payment.

What is the option to pay in installments on Shop Pay?


When checking out with Shop Pay, you now have the option to pay now or later. Paying in installments on Shop Pay allows you to split your purchase amount into 4 equal, biweekly installment payments—with 0% interest, no hidden or late fees, and no impact on your credit score.* In some instances, your first payment is due when you make your purchase; otherwise, your first payment is due 2 weeks after your purchase.

What if I make a return on a purchase made through Installments with Shop Pay?

If your refund amount is less than the amount remaining on your Shop Pay Installments balance, then you can expect one or both of the following:

- A smaller payment balance on the final paymentL

- Less future payments on the remaining loan balance

If your refund amount is more than the amount remaining on your Shop Pay Installments balance, then you can expect to receive the difference as a refund to your original debit card or credit card payment method within 3 to 10 business days.

Which payment methods are accepted if I use the option to pay Installments on Shop Pay?

The installments option on Shop Pay is available on debit and credit cards.

Have more questions?

For questions about installment payments on Shop Pay, visit shop.affirm.com/help.

For questions about Shop Pay or the Shop App, visit shop.app/help/shop-pay.